Meta adds business voice calling to WhatsApp, explores AI-powered product reccomendations

WhatsApp is adding more AI features to its business suite. The company on Tuesday announced it’s introducing the ability for large businesses to reach customers through voice calls, which will allow the app to explore the use of AI-powered voice agents. The company is also looking into using AI to recommend products to users. WhatsApp […]

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Meta is adding AI-powered summaries to WhatsApp

Meta announced on Wednesday that it’s adding an AI-powered summaries feature to WhatsApp. The optional new feature uses Meta AI to summarize unread messages in a chat. This summary would only be visible to you, not others in your chat, the company notes. The feature builds on the AI technology that Meta released in April, […]

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